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Complaints

If you have a complaint about the school, then please get in touch with us and we will do whatever we can to resolve your concerns.

If the concern relates to a minor matter regarding classroom routines, activities,provisions and behaviour, then normally this can be resoved by calling school and asking for contact with your child's form teacher.

If you need to escalate your concern or complaint, then we have appointed Age phase leaders who will be able to respond to your concerns.

Primary Department - Miss Rachel Franklin (Assistant Head Teacher)

Lower Secondary - Class P7 to P12 - Mrs Dawn Henderson

Upper Secondary - Class P9, and P13-P15 - Mrs Nicola Beckham

 

If you feel your complaint needs to be escalated further you can of course, write to or arrange to see Miss Vanessa Elcock (Deputy Head Teacher) or Mr Adams (Head Teacher)

 

If your complaint is regarding Mr Adams, then you may write to the Chair of the Governing Body at the school address.

If your complaint is regarding the safety and wellbeing (safeguarding/child protection) of a child, then please see our Child Protection / Safeguarding Policy and speak to Mr Adams as soon as you are able.